PATIENT JOURNEY AT 76 HARLEY STREET
We prioritise comfort, clear communication, and a calm environment to support you every step of your dental journey.
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Initial Consultation
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Nervous Patients
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Testimonials
At 76 Harley Street, we understand that no two patients are the same.
Every patient who walks through our door has different dental needs, and more importantly, different expectations from their treatment. Upon your initial consultation with any of our expert dentists, you will be greeted by a friendly face and our team will do our best to make you feel as comfortable as possible.
Our confidential and friendly consultations are a key part in your journey with us. As well as providing detailed clinical examinations of your oral health, our aim is to build a rapport with you so that you feel relaxed in detailing the reasons for wanting dental treatment and the results you wish to achieve.
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During your appointment, we will discuss your medical and clinical history and your social history. This opportunity will allow us to record any existing medical conditions you may have, take into account any dental treatment or issues you may have experienced in the past, and gather an understanding as to your relationship with your teeth which are all important factors when making decisions for your course of treatment.
Following your initial consultation, you will receive a personalised report with treatment options and an estimated idea of costs.
We are always on hand and would be delighted to see you again to discuss your treatment plan in further detail. We believe this process is ethical, organised, and most of all, patient led, ensuring you feel comfortable every step of the way.
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Your comfort is our priority.
Putting your comfort and confidence first is of great importance to us. We appreciate that many patients feel anxious about a trip to the dentist and what it might entail. For some this can develop into extreme anxiety known as dental phobia. Dental phobia is more common than you may think and many people sadly put their dental health on hold because of it. Our empathetic, unhurried consultations will put you at ease and enable you to approach dentistry without fear. We understand that everybody has different needs and concerns, so our experienced and supportive dental team will give you as much time as you need to create a positive experience with us.
Our promise to you:
1. Appointments at 76 Harley Street are unhurried, comfortable and pain free
2. We will ensure you’re fully informed every step of the way during your journey
3. You are in control;Â we will stop treatment anytime at your request
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By developing the most gentle methods of dentistry we are able to treat even the most nervous of patients. We employ a variety of techniques to create a calm, secure environment that will ease you during your visit.
A good chair-side manner:
Our specialist dentists and members of our practice team are very sensitive to patients’ feelings and are always sympathetic and gentle in their treatment.
Knowledge is power:
We often find that anxious patients can deal with the procedure ahead if they are fully informed of what it will involve. We use behavioural therapy to address any concerns they may have.
Pain-free treatments:
Dentistry today should not hurt and we employ a variety of modern techniques that ensure your dental treatment is as painless as possible.
Distraction:
Very nervous patients can listen to music or watch a film projected onto the ceiling of the treatment room, which has been shown to effectively alleviate feelings of boredom, particularly if the patient is going to be in the chair for an extended time.
Sedation is key:
We can give sedation either by inhalation in the form of gas and air or intravenously. Sedation will make the patient slightly drowsy, relieve any anxiety and we often find the patient will not recall much of the treatment afterwards.
Childhood fears:
Often dental phobia can be present since childhood – if necessary, we use inhalation sedation to perform paediatric dental treatments as it is delivered in a very non-threatening way and can produce a light sedation that helps the child relax and accept the treatment without distress.
Routine treatments:
For those patients who find hygiene treatments such as scaling very uncomfortable, our hygienists are very gentle and can numb the teeth to avoid causing any discomfort.
We endeavour to not only understand, but to empathise with our patients’ concerns, questions and desires. We will listen to you, ensure you understand every step of the treatment and promise to go at your own pace, which will help make certain that you will receive the best care possible.
Don’t allow fear prevent you from seeking help for any potential dental problems - we promise to make every visit better than your last and to ensure you feel confident in our care.
‘According to statistics from the Oral Health Foundation, almost half of UK adults have a fear of the dentist, with 12% of these suffering from an extreme dental anxiety or phobia’
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We would love to hear your thoughts on any aspect of your visit to 76 Harley Street.
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